Privacy Policy for Octopus8 Mobile Applications
Effective Date: 13-Oct-2024
1. Introduction
Octopus8 Pte Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (“App”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.
2. Information We Collect
We may collect the following types of personal and sensitive user data:
- Personal Information: This includes information such as your name, email address, phone number, and any other details you voluntarily provide.
- Device Information: We may collect information related to the device you use to access our app, including the device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: Information about your use of the app, including features used, interaction time, and other diagnostic data.
- Location Data We may collect real-time information about your device’s location.
- Payment Information We may collect payment information, but payment details are processed securely by a third-party payment provider.
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide, maintain, and improve our app’s functionality and services.
- To personalize user experiences and improve customer service.
- To process transactions and manage payments if applicable.
- To send you important notifications, updates, and other service-related information.
- To provide customer support and respond to user inquiries.
- To analyze usage data to improve app performance and fix bugs.
- To enforce our terms and conditions and ensure the app’s security.
4. Sharing of Your Information
We do not sell or rent your personal information to third parties. We may share information in the following circumstances:
- Service Providers: We may share your information with third-party service providers to assist us with app functionality (e.g., cloud storage providers, analytics).
- Legal Requirements: We may disclose your information to comply with legal obligations or respond to lawful requests from government agencies, such as courts or law enforcement.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity.
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you wish to delete your account or request that we no longer use your information, please contact us at [contact email], and we will comply with applicable data deletion laws.
6. Security of Your Information
We implement appropriate technical and organizational measures to protect the information we collect from unauthorized access, alteration, disclosure, or destruction. However, please note that no system is 100% secure, and we cannot guarantee the absolute security of your data.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- The right to access, update, or delete your personal information.
- The right to object to the processing of your data.
- The right to withdraw consent for data collection or use.
To exercise these rights, please contact us at [contact email].
8. Children’s Privacy
Our apps are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by updating the “Effective Date” at the top of this page. Your continued use of our apps after the changes take effect indicates your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Octopus8 Pte Ltd
Address: 71 Ayer Rajah Crescent #04-01 Singapore 139951
Email: contact@octopus8.com